Help

Below you will find frequently asked questions and answers regarding Starquine.com. If you don't fine the answer to your question below, please feel free to contact us.

What it the cost to register on this site?

FREE. There are no registration fees for buyers or sellers.

How much does it cost for sellers to place listings?

Cost specifics are explained here. Costs can also be found within your Account Information Page by logging in to your personal "My Account" pages.

How do I find what I'm looking for?

You have several options:

• We offer a "quick search" bar at the top of our pages for you to enter keywords and categories to search.
• We offer an Advanced Search page for you to refine your search criteria.
• If you already know what you are looking for you can browse the categories listed on the left side of the site's pages.

Can I save items to revisit later?

Yes. You can maintain your own "favorites" list within your account. Each listing on our site has an "add to favorites" link. Simply click that link and we will add that item to your favorites list.

What if I can't find what I am looking for?

You can set up search filters within your account area. Our site will then screen all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.

How do buyers and sellers communicate with each other?

We provide buyers with the ability to contact the seller through a form that is accessible on each of the seller's listing pages. The seller will then be notified by email of the buyer's questions and the seller can either reply by email or log in to their account and reply through our onsite messaging system. The seller can choose to keep their email address anonymous.

What if I don't have a pedigree?

We provide and upload an Equineline pedigree at no additional charge! 

Will my pedigree show up automatically?

Once your listing has been processed, your pedigree will be uploaded within 24 hours of the time the listing was purchased. 

Do I need a photo for my listing?

Although a photo is not required, it is stongly recommended. Good photos will enhance your listing, put buyers at ease and sell your horse faster.

Still can't find the answer to your question?
Contact Us